Ebay Buyer Feedback Extortion
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Ebay buyer feedback extortion. Our feedback extortion policy protects both buyers and sellers by preventing the use of feedback as a tool to force demands on anyone trading on ebay. Our feedback system allows members to rate each other after a transaction. As i suspected the moment i emailed the buyer stating returns are not accepted as the opportunity to inspect and cancel if not satisfied was at the time of pick up she left a horrible lying negative feedback comment. Hello all tia for your opinions on the matter.
Spoke to ebay and not only did they agree it was feedback extortion and removed the neg i also asked them to remove the. Its a way to earn a good reputation as a buyer and seller on our website. Simply threatening bad feedback is a violation and should be reported for the good of the ebay community we dont need people like these. Feedback extortion even while no feedback has yet been posted violates one of ebays core policies.
This would appear to be a blatant case of feedback extortion and should be reported immediately. At least that is what they did for the three feedback extortion cases ive had. Feedback extortion policy overview. Our feedback system plays a key role in keeping ebay a safe and trusted marketplace and were committed to ensuring it isnt misused.
If everything you say is true i cant see any reason why they wouldnt remove it but there are no guarantees. 2 report the buyer. Assuming that the buyer made the threat of leaving negative feedback if you did not give a partial refund using the ebay messaging system i would simply report the extortion while advising the buyer to return for a refund through the mbg process. How to report a buyer.
1 block the buyer. You can report a buyer to us by selecting the button below. Yes theres implied feedback extortion but it wouldnt protect you from buyer protection cases only maybe enable you to get negative feedback removed after several calls to ebay as the wording is weak and is no guarantee that one or even several customer service reps would see it as extortion. In a feedback extortion situation ebays policy is to remove all feedback the negs or neutrals from the buyer and any feedback left by the seller.
To make sure this system runs as smoothly and as fairly as possible we have rules on how its used.
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